Privacy policy
BELROS RETAIL S.A. is particularly aware of the importance of protecting the personal data of users of the services on our website. Through this Privacy Policy (or Data Protection Policy), BELROS RETAIL S.A. informs USERS of the website about the purposes for which personal data collected on it will be used, so that they can freely and voluntarily decide whether they wish to provide the requested information.
BELROS RETAIL S.A. reserves the right to amend this policy in order to adapt it to legislative developments, case law, industry practices, or the interests of the company. Any changes will be announced in advance so that users are fully informed of the content.
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
BELROS RETAIL S.A. (hereinafter “BELROS”) is the Data Controller of the personal data provided by the user. Given the nature of the products and services we provide, BELROS is strongly committed to protecting privacy and the processing of our users’ and customers’ personal data, making every effort to comply with applicable regulations. Your personal information is therefore handled securely and with the utmost care
FOR WHAT PURPOSE DO WE COLLECT YOUR PERSONAL DATA?
The main purpose of collecting your personal data is to facilitate and improve the service we provide through this website. We also collect your data in order to manage and respond to requests for information, queries, complaints, and to understand users’ opinions regarding BELROS products and services. In addition, we may use your data to send information of interest about new promotions or products.
Through this website, reports and investigations of incidents described may also be processed, following the principles established in the relevant policy for the dedicated reporting channel, and, where appropriate, measures of protection and/or prevention of retaliation may be adopted.
WHAT IS THE LEGAL BASIS THAT JUSTIFIES THE PROCESSING OF YOUR PERSONAL DATA?
The legal basis for processing your data lies in the consent provided by the data subjects. Such consent shall be understood as unequivocally granted, with the provision of data being considered a clear affirmative act that reflects such consent.
The legal basis for processing your data in relation to the whistleblowing channel is that established in Article 6.1.c of the GDPR: processing is necessary for compliance with a legal obligation applicable to the Data Controller and the execution of the requested service contract (Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption).
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
Data will be retained for the period necessary to fulfil the purpose for which it was collected, and in accordance with the legal basis for processing, in compliance with legal obligations, and to determine any possible liabilities arising from such purpose and data processing.
WHO MAY BE RECIPIENTS OF YOUR PERSONAL DATA?
Data may be transferred or disclosed to public or private entities where necessary or mandatory to manage the service or query, as well as in cases provided for by law.
International transfers: The personal data we collect are stored in Spain, within the European Economic Area. On some occasions, we use Cloud Computing services in the United States, which involve international data transfers. In such cases, appropriate safeguards are implemented to protect your information. Additional information can be obtained by writing to: admon@belros.com
WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?
You may exercise your rights of Access, Rectification, Erasure, Restriction, Portability or, where applicable, Objection, by submitting a written request to: Avenida Alfafar nº8, 46910 Benetússer (Valencia), or by sending your request to: admon@belros.com.
Your request must specify which right you are seeking to exercise and must be accompanied by a copy of your ID card or equivalent identification document. If acting through a representative (legal or voluntary), you must also provide documentation proving such representation along with the representative’s identification.
If you no longer wish to receive emails from BELROS, simply send a message to: admon@belros.com indicating your email address and your request to unsubscribe from the Newsletter.
In any case, you may also lodge a complaint with the Spanish Data Protection Agency (https://www.aepd.es/).
SECURITY MEASURES IN THE PROCESSING OF YOUR DATA
Finally, BELROS informs that it will adopt in its information systems the technical and organisational measures legally required to guarantee the security and confidentiality of the stored data, thus preventing its alteration, loss, unauthorised processing or access; taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of processing, as well as the varying risks of probability and severity associated with each processing activity.
If you have any questions regarding this Privacy Policy, please contact us at: admon@belros.com
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