Reporting channel

BELROS RETAIL S.A. WHISTLEBLOWING CHANNEL

In accordance with the provisions of Law 2/2023, of February 20, regulating the protection of persons reporting regulatory violations and anti-corruption measures, all companies with more than 50 employees are required to have an internal reporting channel that allows communications regarding facts that may constitute a serious criminal or administrative offense, or a violation of EU law.

Furthermore, there is an obligation to provide interested parties with information on the use of any internal reporting channel, as well as the essential principles of the procedure.

To ensure compliance with the above, we provide the following:

1.- General Whistleblowing Policy.
2.- User Manual for the Internal Reporting Channel.

BELROS RETAIL S.A. informs:

WHISTLEBLOWING CHANNEL. This whistleblowing channel guarantees compliance with the provisions of the aforementioned regulations in accordance with Articles 7 and 9 of the same law.

ANONYMOUS COMMUNICATIONS AND PERSONAL DATA. Communications may be anonymous, and it is not mandatory to identify the informant. Replies will be sent through the same channel through which the report was received; for this, it is necessary to keep the tracking code assigned in the email confirming the receipt of the report. Anonymity, when granted, will only be lifted with the express consent of the informant or when it constitutes a necessary and proportionate obligation imposed by EU or national law in the context of an investigation carried out by national authorities or within judicial proceedings, particularly to safeguard the defense rights of the affected person.

During the process, compliance with current data protection legislation (LOPD and GDPR) will be ensured.

USE OF THE WHISTLEBLOWING CHANNEL. When submitting a report, please note that it is directed to an online tool external to the BELROS RETAIL S.A. domain; the message will be transmitted to the tool of an external provider.

In any case, the external provider will comply with the instructions established by BELROS RETAIL S.A. and always in accordance with current data protection legislation, ensuring compliance with the obligations set forth in Art. 28 of the GDPR.

Therefore, this tool may be used by any BELROS RETAIL S.A. employee or any other third party who may be aware of unethical, fraudulent, or unlawful conduct occurring within our Organization.

This whistleblowing channel is not suitable for matters related to employment conditions or disciplinary issues. In such cases, you should follow the policies established in your organization.

Click here to access the whistleblowing channel.

The data controller is BELROS RETAIL S.A., which will process the information collected through the channel in compliance with a legal obligation under Law 2/2023, of February 21, regulating the protection of persons reporting regulatory violations and anti-corruption measures. The information will be processed to manage reports received through the channel, ensuring the confidentiality of the whistleblower’s data by keeping it anonymous and not disclosing it to third parties unless identification is a necessary and proportionate obligation imposed by EU or national law in the context of an investigation carried out by national authorities or judicial proceedings, in which case it must be communicated to the competent authorities. Data will be retained for a maximum period of 3 months from the submission of the data through the channel, but may remain blocked when necessary to evidence the operation of the crime prevention model or if required by the competent authority to initiate the corresponding investigation.

For more information on the processing of your data or how to exercise your rights, please refer to our Privacy Policy.